Frequently Asked Questions (FAQ)

Allied Maritime Services (AMS) – Trusted Partner in Global Trade & Logistics

1. What services does Allied Maritime Services (AMS) provide?

AMS offers a complete range of logistics and shipping solutions, including:

• International Freight Forwarding (Sea & Air)

• Customs Clearance & Brokerage

• Liner & Port Agency Services

• Domestic Transportation & Warehousing

• Trading and Supply Chain Management

• Husbandry & Vessel Protection Services

We manage shipments from port to doorstep, ensuring smooth and reliable delivery worldwide.

2. Where are your offices located?

• Head Office: Hotel Saint Martin Building (Ground Floor), 25 Agrabad Commercial Area, Chittagong-4100, Bangladesh

• Dhaka Office: Camellia House, Plot-9 (5th Floor), Road-13, Sector-4, Uttara, Dhaka-1230, Bangladesh
  We also maintain operational presence in Khulna, Mongla, and have partner agents across Asia, the Middle East, and the Pacific Islands.

3. How long has AMS been operating?

AMS was established in 2003, with over two decades of experience in shipping and logistics.
We have built a strong reputation for reliability, transparency, and operational excellence in Bangladesh’s maritime industry.

4. What types of cargo do you handle?

We handle all types of cargo, including:

• FCL & LCL containers

• Project and Heavy Lift Cargo

• Bulk cargo such as clinker, coal, slag, limestone, gypsum, and steel

• Perishable and temperature-sensitive goods

• General consumer and industrial products

5. What ports do you operate through?

AMS operates primarily through:

• Chittagong Port – Bangladesh’s main seaport

• Mongla Port – Secondary seaport

• Kutubdia & Alpha Anchorage – For lighterage and offshore cargo handling
  We also manage inland river port operations and domestic haulage throughout Bangladesh.

6. Do you provide both import and export services?

Yes.
AMS manages both import and export shipments via sea and air freight, including customs clearance, inland transportation, and door-to-door delivery.

7. What is the average handling volume at AMS?

We handle approximately:

• 400–500 TEUs of import containers and

• 75–100 TEUs of export containers monthly
  through Chittagong Port and our extended logistics network.

8. Do you offer customs clearance services?

Yes.
AMS provides complete Customs Clearance & Brokerage support, including:

• Tax and duty documentation

• HS code classification

• Electronic data transmission (EDT) for faster clearance

• Compliance with all Bangladesh customs regulations

9. Does AMS operate internationally?

Absolutely.
Through partnerships with leading international shipping lines and logistics agencies, AMS provides global coverage across:

• The Indian Subcontinent

• The Middle East

• South East Asia

• The Pacific Islands

10. What makes AMS different from other logistics companies?

Our key strengths include:

• 20+ years of proven experience

• Dedicated 55+ professionals ensuring 24/7 service

• Strong global network and trusted partner agencies

• Technology-driven operations with real-time shipment tracking

• Commitment to transparency, sustainability, and customer satisfaction

11. How can I get a quotation for shipping or logistics services?

You can request a quote through:
📧 Email: info@allied-bd.com / operation@allied-bd.com
📞 Phone: +880 2 333329580 | +880 2 333329581 | +880 2 333331461
Or visit our website www.allied-bd.com and use the “Contact” form to submit your shipment details.